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What makes Nocturne so special?
Nocturne's capabilities and breadth of services make it an attractive option if you are looking for documentation or information management solutions. But what are our unique selling points?
Proven track record
We've been operating for fifteen years, continuously improving our processes and building a track record for customer satisfaction and effective solutions.
Global reach
Our services are available globally through our Internet-based service delivery. Our clients can be found everywhere that English is written and documentation is needed.
But our global focus goes beyond service delivery. We think globally about our business and the solutions that we provide. Our consideration of issues such as localization and translation, cultural relativism, literacy and access to technology will mean success when it comes to developing documentation solutions for your international products and services.
Flexibility
One of our key values is flexibility. We avoid cookie-cutter solutions, customizing our approach, and even our team, to meet the needs of each particular customer.
Size
Nocturne is a small company, typically employing between one and fifteen contributors on any given project. We scale up and down as required to meet customer demands. Our small size offers many advantages. Our service is highly customized and personalized to meet individual customer and project needs. You'll never get lost in the crowd when working with us.
Range of services
Nocturne is one of the few companies that is small enough to offer flexible, customized solutions while at the same time providing a broad range of services. We combine corporate communications, documentation, training support, web development, tools support, marketing, writing and editing services, in addition to our computer programming and system administration options.
Best-of-breed tools
Nocturne is very strong in its use of, and support for, best-of-breed tools. We offer integrated capabilities in Word, FrameMaker, Quark, Robohelp, and many other industry standard tools.
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Cost
Nocturne's rates are on par with, or lower than, our competitors, given the types of services that Nocturne provides and our level of service. In addition, Nocturne designs processes and solutions that let you avoid unnecessary effort and costs, both in-house and outsourced. If you have a set budget, Nocturne can usually meet that budget by offering a menu of services and solutions from which you can choose.
Processes
Nocturne's solutions, and even its own operations, are built upon a solid understanding of process. What does process mean for you? It means verifiable confidence in how things are done, and in the quality of the work products that result. It also allows you the option to integrate Nocturne's solutions into your own corporate processes, letting you move forward with certainty.
