Dave's portfolio

This page provides access to specific documents or work products within Dave Drinnan's technical communications portfolio. This index lists only those items that are available in an online form. The index includes:

 

You can also visit Dave's corporate websites at www.nocturne.ca and www.internetedit.com.

For information about Dave's full portfolio, or if you have any questions, contact him at dave@drinnan.com.


To view a description of a specific work product, click a link below. The link also provides access to the work product itself.

 

Document (click to view description)
Sample number

Process documentation

 
Subscriber management processes (Infineti Managing the Subscriber Guide)
0073
Network Design Guide
0132
OAMP guide for a complex network management system
0184
 

Tutorials and courseware

 
Software interface tutorial (Self-Serve Portal Tutorial)
0144
Flash-based tutorial and interface demonstration (Kinek Tutorial)
0120
 

Online help

 
Online help system for an online interface (Kinek Online Help)
0121
FrameMaker/PDF formatted online help (Self-Serve Portal Online Help)
0173
Online help system for software environment (NEBULA Online Help)
0221
 
Craftsperson documentation
 
Network Design Guide
0132
Test tool reference (VxSim Test Bed Reference Guide)
0084
Test tool reference (TACT User Guide)
0089
Service guide (Passport 9400 ATM Services Guide)
0010
Reference guide for alarming on a Nortel Passport data switch
9910
Integration guide for Passport 8250 data switch
9914
 

Overview guides and orientation materials

 
Product overview (NterWeb Overview Guide)
0092
 

Installation guides

 
Software installation guide (NterWeb Installation Guide)
0074
Software installation guide (TempFinder Installation Guide)
0050
 

Operations and administration documentation

 
Administration guide (Depot Administration Guide)
0131
Administration guide (Infineti Managing the Subscriber Guide)
0073
OAMP guide for a complex network management system
0184
 

End user documentation

 
Security software user guide (qVision User Guide)
0210
Software user guide (BookIt Registration User Manual)
9946
Software user guide (BookIt Reports User Manual)
9947
Software user guide (TACT User Guide)
0089
Web-based software user guide (Self-Serve Portal User Guide)
0171
Web-based software user guide (IRS Agent Guide)
0077
 

Sales and marketing collateral

 
Flash-based tutorial and interface demonstration (Kinek Tutorial)
0120
Product brochure and PowerPoint presentation (Connectivity)
0095
Marketing guide (Managed CPE Service Sales and Marketing Guide)
0151
Marketing guide (Network Management Service Marketing Guide)
0153
Marketing guide (Infineti Sales Guide)
0043
Product overview (NterWeb Overview Guide)
0092
 

Templates and authoring guides

 
Information Mapping template and authors guide for nuclear power station
0160
Product Information Sheet template in FrameMaker (SpaceBridge)
0088
MS Word template for customer documentation (Depot Administration Guide)
0131
FrameMaker template for product documentation (Network Management Service Marketing Guide)
0153
MS Word template for user documentation (qVision User Guide)
0210
FrameMaker template for craftsperson documentation (NterWeb Installation Guide)
0074
FrameMaker template for consumer-grade documentation (Aliant Customer Documentation Template)
0214
 

Reports, white papers, and other documents

 
White paper (NterWeb Scalability White Paper)
0078
Report (MNS Interface Analysis Report)
0194
 

Database products

 
GOL relational database analysis and reference map (Government of Canada)
0202
 

Websites

 
Nocturne Communications corporate website
0059
AtomCity project website
9991
Financial services company website
9981
Drinnan personal project website
9992
Sandra Betts art emporium website
0303
InternetEdit online editing service portal
0304