Nocturne has been providing corporate communications and documentation services to the technology sector since 1988. We have nine years of experience using and supporting Robohelp. We can provide Robohelp support to your authors on an as-needed basis, helping them with the technical problems that inevitably arise while minimizing your costs. We also provide affordable, convenient options for template development in Robohelp and other authoring tools. We can even help you minimize costs by providing templates for Robohelp, Frame, Word and other tools that create a consistent look and feel, allowing your authors to use the authoring tools of their choice. We're expert in the development of single-source solutions. In addition, we provide a single point of contact for a wide range of documentation services, software development, process engineering, marketing and public-relations support, and software interface testing. Nocturne offers its services to customers on a contract or pay-per-use basis. Our InternetEdit online editing bureau gives you easy access to affordable editing and FrameMaker support services over the Internet. Many of our extended services are available through this website.

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Documentation, marketing, online help, online editing, technical writing, authoring, technical documentation, process support, process engineering, Palm programming, custom web implementations.  

Locations

Points of presence in Saint John New Brunswick, Ottawa Ontario, Toronto, Vancouver British Columbia, and Victoria.  Services also available to clients in the USA and the European Union, including Dublin Ireland, Paris France and Glasgow and Edinburgh in the United Kingdom.  

Specific service references

FrameMaker, FrameMaker+SGML, Robohelp, HTML, XML, MS Office, Microsoft Word, Access, PageMaker, Forehelp, online help conversion, Photoshop, Illustrator, Macromedia Flash, Webworks Publisher, Interleaf, and SGML.  Project management, documentation management, documentation planning.  Graphics development, web content, technical illustration. 

Product and solution descriptors

Customer documentation, technical documentation, technical references, user guides, user manuals, sales guides, marketing guides, job aids, quick reference guides, quick reference cards, online help systems, online documentation, printed documentation, paper-based documentation, operations manuals, maintenance guides, troubleshooting guides, administration guides, interface guides, task-based documentation.  Technical drawings, schematics, isolinear graphics, assembly figures, cutaways, flowcharts, outlines, process maps.  EDDs, DTDs, XML rulesets, and HTML.