Do you have important information that you need to provide to customers, users, or partners? The right information delivered at the right time in the right form can transform your products and services, ensuring positive customer experiences and successful user interactions. Professional document management and support delivers a number of benefits:

• More effective documentation functions within your company, making your writers more productive and improving the quality of your information products
• Reduced support costs
• Reduced training overheads and faster ramp-up times for authors
• The ability to focus on your organization's core competencies

Nocturne can manage all phases of the documentation lifecycle, from authoring to delivery to obsolescence. We're experienced in the micromanagement of information during group authoring, the tracking of the revision, review and distribution of document components, and the creation of single-source solutions.

In addition, we provide a single point of contact for software development, process engineering, marketing and public-relations support, and software interface testing.

Let us help you solve your documentation problems and find opportunities to improve your customer-facing content.

Nocturne has been providing documentation support services since 1988. We specialize in technical and process documentation, job aids, online information delivery, and training support. One of our strengths is our own focus on process, and on its application to documentation management.

Nocturne offers its services to customers on a contract or pay-per-use basis. Our InternetEdit online editing bureau gives you easy access to affordable editing and support services over the Internet. Many of our extended services are available through this website.